FAQs
What is ChewMenu?
A monthly subscription box of natural chews delivered straight to your door.
Which chews are included?
We offer a variety of natural chews every month with different proteins and textures to keep your dog engaged and happy.
Can I customize my box?
We curate chews for variety but can accommodate allergies or dietary restrictions. However, with any customization we reserve the right to double certain items or cancel the order if the dietary requirement is too complex.
When will I receive my box?
All boxes are shipped monthly. If you have a subscription, they are shipped close to your billing date. Tracking is available for every order.
Can I cancel or pause?
Yes! Manage your subscription anytime with no hidden fees. Please see our cancellation policy for more information.
Where do you ship?
For the moment we only ship within Canada with certain regional exceptions. Please see our shipping policy for more information.
What if my dog doesn’t like a chew?
Contact us, and we’ll help with guidance or future substitutions. We do not offer refunds due to the nature of our products please see our refund policy for more information.
Do you have options for different sized dogs?
Absolutely! We offer chews suitable for small, medium, and large dogs. You can choose a box that fits your dog’s size and chewing style.
Are the chews safe for all dogs?
All of our chews are natural and free from harmful additives. Dog parents know their dogs best, and should always use their discretion. Always supervise your pup while chewing. You can read more about chew safety here.
Need extra help?
Email support@chewmenu.com we love helping fellow dog parents!